Two people who made a difference.

Rob Allgary, Sales Rep (JAX), knows how to take charge of a situation. The first thing people tell you about Rob is that he is a team player. That's a term that gets thrown around a lot, but rarely does an individual actually embody that character trait like Rob. For example, one Saturday Rob was in working—as is not uncommon—doing follow-up for some of his customers. That's just one of the many reason's why Rob is so well liked and counted on.

As it turned out, Rob happened to hear a dispatcher discussing a Saia Select Shipment that needed to be in Greensboro, but had missed the outbound schedule. No problem for Rob. He immediately stepped in, stepped up and stepped outside of the box. He took it upon himself to load the freight into his car and then proceed to drive 10 hours (491 miles) to meet the delivery. For Rob, that's just all in a day's work. For the rest of us, it serves as an inspiration to what we should all aspire to.

Rob truly is an inspiration because of his determination to do what is necessary to ensure our customers' satisfaction. At the end of the day, customers know that they can count on him; and so does everyone at Saia. We cannot say enough about Rob's commitment to excellence and his desire to do whatever it takes. He's proven time and again he'll do what needs to be done to accomplish the task at hand. Rob is to be commended for his dedication not just to his job, but to the entire company. What a consummate team player.

On the morning of September 28, 2006 at approximately 0300, Phoenix linehaul driver Richard Miner saved a young girls life.

Richard was traveling east bound on interstate-10 toward Phoenix, AZ. He was behind a passenger vehicle when a truck pulled into the left lane without looking and ran the vehicle off the road and into the median. The car rolled several times and landed upside down. Incredibly, the truck that caused the accident did not stop. Richard did.

He approached the accident and saw that the roof of the car was smashed down to the top of the seats. Inside he found a young girl trapped upside down in the vehicle with flames coming out. Acting quickly, Richard ran to grab the fire extinguisher from his cab to begin putting out the flames. With no one else willing to stop and help him attend to the trapped girl, Richard somehow managed to open the passenger-side car door and pull the girl out.

The young girl was in bad shape. Richard held her and comforted her as best he could until emergency vehicles arrived. Only after making sure that the girl was in good hands, did Richard go back to work and complete his scheduled stops.

For Richard, being a hero was all in a days work. Not many people are as thoughtful and committed enough to make such a difference. His customers weren't surprised though, as he makes a positive difference for them every day.